How to Scale Multilingual Support from Africa, On Budget
Multilingual call center is no longer a moonshot. It is a proven way to extend hours, lift satisfaction, and reduce rework without inflating fixed costs. With the right design and partner, you can add languages and channels while keeping governance tight and results predictable. Workforce Africa helps brands recruit, train, and manage flexible teams across […]
Payroll in Kenya, Simplified in 3 Minutes.
In this quick breakdown, we cover PAYE essentials and the monthly KRA remittance due by the 9th, SHIF replacing NHIF at 2.75% from employees under the Social Health Authority, NSSF at 12% split 6% employer and 6% employee, the Housing Levy at 1.5% for both sides via KRA, the NITA levy of KES 50 per month for employers, and WIBA insurance and why proof of cover matters during audits. We also flag key risks, including late filing penalties at 2% per month and potential director liability. Watch to stay compliant, credible, and audit-ready, whether you are hiring your first employee or scaling nationwide.